(+44) 01684 569553

Shipping/Postage Information

Orders are dispatched Monday to Friday, the cut-off time for the last dispatch is 4pm, orders placed after this time will be dispatched the next working day.


The cost of delivery depends upon the weight of your order, to see the available services and the exact cost ‘Proceed to Checkout’ and enter your post/zip code. If you wish to add to your order click on ‘My Basket’ or the relevant menu at the top of the page.    

 

UK Delivery

Royal Mail 1st Class: Typically takes 2-3 working days to deliver, but can take longer as this is not a guaranteed service. This service includes Saturdays. If your parcel has not arrived with you within 10 working days, please contact us.

Royal Mail 1st Class Signed For: Typically takes 2-3 working days to deliver, including Saturdays. This service requires a signature upon receipt of delivery.

Royal Mail Special Delivery: Guaranteed delivery before 1pm the next working day, available for delivery Monday to Friday. This service can be tracked and requires a signature upon receipt of delivery.

Royal Mail Special Saturday Delivery: Guaranteed delivery on a Saturday before 1pm. This service can be tracked and requires a signature upon receipt of delivery.

For guaranteed Special Next day delivery the orders need to be placed before 4pm.

Parcel Force (Express 48): The order needs to be placed before 2pm to guarantee same day dispatch. Fully trackable service. This service does not include Saturdays. Please note this is a 48 hour service from when the parcels are collected, which is usually around 3pm on the same day of ordering.

 

International Delivery

International Standard: Typically takes 5-10 working days to delivery to Europe & 10-15 working days to deliver worldwide.

International Tracked and Signed: Typically takes 3-5 working days to delivery to Europe & 5-10 working days to deliver worldwide. This service can be tracked and requires a signature on receipt of delivery.

International Tracked: Typically takes 3-5 working days to delivery to Europe & 5-10 working days to deliver worldwide. This service can be tracked.

International Signed: Typically takes 3-5 working days to delivery to Europe & 5-10 working days to deliver worldwide. This service requires a signature upon receipt of delivery.

 

Delivery times are only estimates, international deliveries maybe delayed by customs, if you require your order urgently we recommend using a guaranteed or tracked delivery service to avoid disappointment.

 

Deliveries may require a signature upon receipt. If this is not possible, the delivery may be left with a neighbour or with your local Post Office.


To ensure your delivery is received as quickly as possible, we recommend using an alternate or business address where someone will be available to receive delivery.


Please ensure your details are correct prior to finalising your order. If you need to change your information after your order has been placed, please contact us via email or telephone 0044 (0)1684 569553 as soon as possible. Once an order has been dispatched we are NOT able to make any changes.